Colac Healthwise Pharmacy — Pharmacy in Colac

Reviews of Colac Healthwise Pharmacy

• Alexander

  Added 2016.07.16

  As it turned out I had all the records of her financial position with me, and as stated earlier I was there to discuss her financial position.
• Sophia

  Added 2015.10.11

  Why should you continue to be monopolistically entrusted with the health and wellbeing of the elderly in our community and particularly those in High Level Care, being the only ‘Pharmacy in Town’, when you behaved in such an appalling manner?
• Jordan

  Added 2015.07.06

  Andrew Mitchell
• Timothy

  Added 2015.05.30

  So, what we have in summary is a situation, where you withheld drugs from an 84 year old chronically ill High Level Care resident because your Head Office had not allocated a payment made over three weeks ago, without contacting the account contact. This is a most appalling abuse of the monopoly on Pharmacy services in Colac.
• Sebastian

  Added 2015.05.02

  Upon rechecking that the transfer had been successful through internet banking, she contacted your accounts staff, who confirmed that “non essential” items were not being supplied, due to non-payment of the account. Additionally my wife rang Healthwise’s head office in Melbourne, as Direct Debit payments are apparently processed by them, however invoices/statements are issued in Colac.
• Joshua

  Added 2015.04.04

  I await your answers and I am sure that the Federal Health Minister will also be interested in your response given her current deliberations on a third Pharmacy license for Colac.
• Emily

  Added 2015.03.26

  Who decided what were and were not essential medications for my 84 year old mother and what medical qualifications do they have that entitle them to make such a decision?
• Chase

  Added 2015.03.11

  An Open Letter to Mr Alex Pappas proprietor Healthwise Pharmacy Colac
• Nathaniel

  Added 2014.09.10

  After Healthwise Head Office confirmed the receipt of payment, over three weeks ago, they stated they were ‘a bit behind’.
• Ethan

  Added 2014.08.10
• Julian

  Added 2014.06.16

  2nd February 2010
• Kyle

  Added 2014.05.02

  I had a very disturbing day today. I visited my mother in Corangamarah early this afternoon to discuss amongst other matters, her finances. During this discussion she told me that the Corangamarah staff had told her that she was only receiving her ‘essential’ supplies from your pharmacy as her account with you was unpaid.
• Isaiah

  Added 2014.02.06

  I had a very embarrassing experience at the Woolworths complex a few days ago, things have only gotten worse since Alex Pappas sold up and left town, i will NEVER go back, the Asian pharmacist was beyond rude. Don't play the 'oh you're just a racist' crap, this has nothing to do with race what so ever, it was downright rude and embarrassing, and i will NEVER go back, here i was thinking i would save myself some time seeing i was in the complex, never, EVER going back. 0/10
• Sebastian

  Added 2013.12.01

  As an aside during discussions with your staff my wife was advised that there was a credit limit on her account of $150. This was the first we knew of this unilaterally determined (Healthwise) limit. Even your Head Office people made the observation that this appeared low based on her historical account use.
• Zachary

  Added 2013.10.26

  How many other Healthwise customers, voluntary and involuntary, like all those in Corangamarah, hospitalised or housebound, have been adversely affected by Healthwise’s Head Office being ‘a bit behind’ and Healthwise not checking/following up with account contacts?
• Aaron

  Added 2013.10.23

  Dear Sir,
• Aidan

  Added 2013.10.23

  Yours faithfully
• Anthony

  Added 2013.09.17

  This leaves me with a few questions for you:
• Blake

  Added 2013.08.01

  Why would you or your staff think it reasonable to withhold medication from a chronically ill person without contacting the family (updated information was provided to your Accounts Department two days prior to the payment (again over 3 weeks ago) being made and no one has contacted myself or my sister (who also holds Financial Power of Attorney)?
• Tyler

  Added 2013.07.14

  So I checked and your account had been paid by Direct Debit Transfer over three weeks ago. So I called my wife, who had processed the payment to confirm that I was correct, ie the account had been paid over 3 weeks ago. She confirmed that this was correct and that she had advised the change of details at the time so that accounts and any contact would come to me, as I hold her Financial Power of Attorney.